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Product Support
As a P-Wave customer, your satisfaction is our highest priority. When you contact a P-Wave Product Support Specialist of ours, you receive only the highest level of technical expertise and customer service.
Standard Product Support
P-Wave Product Support Specialists take personal ownership of your questions and needs, providing swift follow-up and resolution. Our Product Support team is available by phone, e-mail and in soon through chat through our P-Wave Community Extranet.
Contact Product Support at:
1-800-801-7969 (Option 4)
1-610-372-7890 (Option 4)
E-mail: support@p-wave.com
Premium Product Support
With P-Wave's On-Call Premium Product Support, customers can expect the same great technical support they currently get during regular support hours. The premium support package is an available option for all P-Wave customers.
Contact On-Call Premium Product Support at:
1-800-801-7969 (Option 4)
1-610-372-7890 (Option 4)
E-mail: support@p-wave.com
Premium Support Hours:
Monday through Friday, 7:30 PM until 11:00 PM ET
Saturday, Sunday, and Holidays, 10:00 AM until 6:00 PM ET
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